Booking & scheduling
Let customers book and pay online, day or night.
If you're still taking bookings by phone, text, and memory, you're losing time and the occasional customer. I build online booking that fits how your business actually runs — your real availability, deposits and payments, automatic reminders, and no double-bookings — so customers can book themselves in while you focus on the work.
When this service makes sense
You probably need this if…
You take bookings or appointments manually and it eats your day.
You lose customers who wanted to book outside your working hours.
No-shows and double-bookings are costing you money.
An off-the-shelf booking tool doesn't quite fit your services, staff, or rules.
How I approach it
My approach, step by step.
- 01
Map how you really book
Services, durations, staff, buffers between jobs, deposits, cancellation rules. I build around your actual process instead of forcing you into a generic template.
- 02
Make it effortless for customers
A booking flow that's quick and obvious on a phone — pick a service, see real availability, pay or leave a deposit, done. The less friction, the more bookings you keep.
- 03
Cut the no-shows
Automatic confirmations and reminders by email (and text if you want it), plus deposits where it makes sense — the simplest, most reliable way to reduce no-shows.
- 04
Connect it to your day
Bookings flow into your calendar and your inbox automatically, so there's a single source of truth and nothing to copy across by hand.
What you get
Concrete deliverables.
- An online booking system matched to your services and availability
- Payments and/or deposits taken at the point of booking
- Automatic confirmations and reminders to cut no-shows
- Sync to your calendar so everything's in one place
Typical timeline
A basic booking page integration is quick — usually a few days. More involved setups (multiple staff, deposits and payments, custom rules) take longer. I'll confirm a timeline and fixed quote before starting.
Common questions
What clients usually ask.
Can it take payments and deposits?
Yes — I can set it up to take full payment or a deposit at booking, using a trusted payment provider so card details are handled securely (I never store them).
Will it work with my existing website?
Yes — I can add booking to your current site, or build it in if you're getting a new website too.
What if my booking rules are unusual?
That's usually the reason to build something custom rather than use an off-the-shelf tool. Tell me the awkward bits — staff-specific availability, travel time, group bookings — and I'll design around them.
What does a booking system cost?
A basic booking page integration starts at £500. Price goes up with complexity — multiple staff, payments and deposits, custom availability rules — so I'll give you a fixed quote after a short call.
Want to talk about booking & scheduling?
Tell me what you're trying to do. It's me who reads your message, and I'll reply within one business day.
No deck. No drip campaign. One reply.