API & systems integration
Connect the systems your team actually runs.
Systems are only useful when they talk to each other. We design and build the integration layer — internal APIs, third-party platform connectors, event-driven pipelines, and data flows — authenticated, observable, and rate-limited from day one. No glue scripts, no demoware.
When this service makes sense
You probably need this if…
You have systems that should share data but currently don't — or do via manual export/import.
Your team has built multiple one-off integrations and they've become a maintenance burden.
You need to connect a new platform into your existing workflow and want it done properly.
You're building a product that needs to integrate with your customers' systems.
How we approach it
Our approach, step by step.
- 01
Design the integration surface first
Before any code, we map what talks to what, with what auth context, what data it can see, and what the failure modes are. The integration diagram is the deliverable — the code implements it.
- 02
Build the platform once, reuse everywhere
A shared integration layer with auth, rate limits, observability, and retry logic. The first connector takes the time it takes; the second and third are dramatically faster because the platform is already there.
- 03
Ship native connectors
Integrations with whatever you actually use — Salesforce, HubSpot, Snowflake, Zendesk, Slack, Teams, internal apps, your data warehouse. Real API integrations, not iframe hacks or CSV uploads.
- 04
Hand back something maintainable
Documented APIs, written runbooks, test suites your engineers can extend, and observability your ops team can read. The integration layer is infrastructure — it needs to outlast us.
What you get
Concrete deliverables.
- Integration platform with auth, rate limiting, retry logic, and observability
- Native connectors for the 1-3 systems in your initial scope
- Reusable patterns and components for future integrations
- API documentation and integration test suite
- Runbooks and engineering handover documentation
Typical timeline
6-10 weeks for the platform plus the first two integrations. Subsequent integrations typically run 2-4 weeks each.
Common questions
What clients usually ask.
Do we need a platform — can't we just connect the two systems directly?
You can, until you have a third integration and discover you've reimplemented auth, logging, and error handling three times. The platform layer pays for itself by integration two for most teams.
What about event-driven / async patterns?
We default to event-driven where it fits — queues, pub/sub, webhooks, change data capture. Synchronous request/response where the UX demands it. The architecture decision is driven by the actual data flow, not by dogma.
Can you integrate with legacy systems?
Yes. Legacy systems are usually the reason the integration project exists in the first place. We've worked with SOAP APIs, FTP drops, screen-scraped interfaces, and every variety of 'the vendor says there's an API but it doesn't do what we need.' We'll be honest about what's clean and what's going to be a workaround.
Want to talk about api & systems integration?
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